Training Help
The answer to your question about Virtual Campus Annual User Licenses may be right here.
- A Virtual Campus Annual User License provides online training to an organization. Refer to the following link to learn more about how an Annual User License works.
How does a Virtual Campus Annual User License work?
- Available courses are determined by the type of account you purchased. The Administrator can confirm the type of your organization's Virtual Campus Annual User License.
Why are courses missing from my available course list?
- If a student has not used the code to start a course, you can give the code to another student, but the code cannot be exchanged.
I issued a course access code for the wrong course. How do I correct this?
- For a purchased Annual User License, the Administrator is e-mailed a renewal form one month prior to the expiration. Annual User Licenses included with K-12 and Higher Education software licenses are automatically renewed when maintenance is paid. Annual User Licenses included with a grant or contract are renewed in accordance with the contract.
Our Virtual Campus Annual User License account will be expiring soon. What are our options for renewal?
- Representatives are cleared from the account at renewal time. The Administrator will need to provide us with a new list of Representatives after the account is renewed.
I am a Representative on our organization's Annual User License, but my Master Code has expired. How do I get a new code?
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