To view the presentation, you need to ensure that Javascipt is enabled and that you have the latest version of Adobe Flash Player. Get Adobe Flash Player.

You may also need to have your IT department modify your organization's firewall by adding a streaming exception for the following URL: rtmp://fls6g1.services.att-idns.net/al1*

The two most common causes of the presentation pausing is your network connection or you may have too many computer applications open at the same time on your computer.

First, ensure that you meet the system requirements listed above. Second, try closing open applications to free up system resources. You may need to close and reopen your browser and then reconnect to the seminar.

Finally, it is possible that your IT department is throttling your internet connection or video streams. Contact your IT department or internet provider if you consistently have skips or "hiccups" as you are trying to view the seminar.

Your organization may be using a firewall and/or other security measures to prevent you from streaming the video. Contact your IT department for details on any network restrictions that may be in place which are affecting your viewing experience.

The video stream is compressed before it is streamed live over the internet. This reduces the quality of the image. Additional degradation of the image is possible if your internet connection's bandwidth is being restricted by your IT department.

Both the audio and video components of the presentation are compressed for streaming over the internet. Due to the graphical nature of most of our seminars, we bias our encoding towards the video — trading some of the audio quality for better video. This allows us to keep the bandwidth of the stream down so that users with slower connections can still view the presentation.